Enjoy The Ultimate Travel experience with GradCity. From the initial planning stages and the duration of your vacation, until you head home, your dedicated GradCity staff members are there with you every step of the way.
Your Travel Specialists will coordinate a meeting for your entire group to give info on GradCity and your destination.
Reserve Your SpotAfter confirming your travel details, you will make your deposit with your Travel Specialist or at www.gradcity.com.
Payments and Customer ServiceThe Customer Care Team will process your monthly payments and is available to answer all of your pre-travel questions.
Pre-Travel MeetingYour Travel Specialist will coordinate a "Know Before You Go" meeting to answer any final questions prior to travel.
Airport ArrivalOnce you arrive at your destination, you’ll immediately be greeted by GradCity staff wearing our recognizable red shirts and holding GradCity signs. We’ll be the first people you’ll see, so you can arrive with peace-of-mind.
Welcome OrientationUpon arrival, GradCity Staff will meet with your group to discuss local customs, Breaksmart Guidelines, event itinerary and more.
Easy Transfer & Hotel Check-inThe staff will take care of your transport to your hotel and make sure your check-in goes smoothly.
Scheduled Pool, Beach and Evening EventsWe will provide your entire group with an itinerary of GradCity staffed events for students and parents throughout your stay. These events are filled with fun activities with everything from snorkel cruises and volleyball to zip-lining and themed events like the Graffiti Bash.
Easy Hotel Check-out and TransferWhen your trip comes to an end, your dedicated GradCity staff members will assist with your hotel checkout and provide convenient airport transportation to make sure you get to your flight on time.
Follow-UpOur customer service does not stop once you return home. We strive to provide the best service possible, so we’ll contact you to seek feedback about your trip.
Ultimate ExperienceYour Ultimate Travel Experience with GradCity will be filled with fond memories that will last a lifetime.
